Frequently Asked Questions

Is Proactive ERP cloud based?

Yes. Proactive ERP runs entirely on the cloud, so you can securely access your school's data from any device, anywhere, at any time.

Can I customize modules to match my institution's workflow?

Absolutely. The software is fully customizable, letting you enable, disable or configure modules to match the exact way your institution operates.

Does it include mobile applications?

Yes. Dedicated Parent, Teacher and Student mobile apps are included, keeping every stakeholder connected in real time.

Is training included with the ERP?

Yes. Complete onboarding, staff training and documentation are provided so your team can start using the platform confidently from day one.

How long does implementation take?

Implementation usually takes between 3-10 working days, depending on the number of modules and the amount of existing data to migrate.

Can existing student and staff data be imported?

Yes. Our implementation team can help import existing records from Excel sheets or your previous system during onboarding.

What kind of support is available after go-live?

Our support team is available for technical assistance, feature requests and troubleshooting, with priority support on higher plans.

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